What problem does it solve?
This Skill helps customer-facing teams avoid confusion when retiring products, features, or plans by delivering a structured, empathetic EOL announcement that explains rationale, impact, and next steps.
Core Features & Use Cases
- Empathy-first messaging framework: Guides you through company context, a clear announcement, customer-focused rationale, impact acknowledgment, and transition positioning before communicating change.
- Transition planning guidance: Captures the current product context, outlines customer impact, defines the replacement solution, and lists support measures plus timeline milestones.
- Use Case: When sunsetting a legacy API, follow the template to acknowledge disruption, explain the new platform, and offer migration support so customers retain trust.
Quick Start
Use the eol-message skill to draft an empathetic EOL announcement that states the rationale, customer impact, transition support, and next steps.