finance-billing-ops

What problem does it solve?

This Skill helps operators and finance engineers quickly determine the real revenue state, diagnose billing anomalies, and verify whether pricing and seat/entitlement claims are actually enforced by product code and billing systems.

Core Features & Use Cases

• Revenue Snapshot & Anomalies: Compile paid sales, active subscriptions, refunds, disputes, and failed checkouts into a clear snapshot with timestamps.
• Pricing & Competitor Comparison: Assemble evidence for pricing decisions and compare model behavior against competitor benchmarks when requested.
• Duplicate-Charge & Customer Diagnosis: Classify incidents like duplicate subscriptions, broken self-serve controls, or incomplete checkouts and separate customer impact from systemic issues.
• Code-Backed Product Truth: Inspect checkout, entitlement, and billing portal code paths to confirm whether marketing claims (per-seat, quota stacking, etc.) are actually enforced.
• Operator Recommendations: Produce an action-oriented decision (refund, preserve, convert, no-op) and an exact product or backlog follow-up item.

Quick Start

Use the finance-billing-ops skill to produce a timestamped revenue snapshot, diagnose duplicate charges for affected customers, and verify if seat billing is enforced by inspecting live billing data and checkout/entitlement code.