find-my-docs-gaps
CommunityRank help-center gaps and draft fixes
Product & Management#help center#article drafting#CRM enrichment#documentation gaps#content prioritization#support analytics#ticket clustering
Authorakiotanaka847
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill identifies where your help center is falling short by analyzing repeat customer questions and ranking the biggest documentation gaps.
Core Features & Use Cases
- Gap discovery from customer signals: Uses repeat-question patterns to find clusters that lack matching articles.
- Prioritization by impact: Ranks gaps by occurrence volume, customer value (when CRM plan/revenue is available), and freshness (penalizes old, inactive gaps).
- Top-3 actionable outputs: Provides the top three gaps with the underlying source tickets and can chain into drafting the corresponding articles.
Quick Start
Ask the AI to run find-my-docs-gaps and provide your help-center platform (and optionally your plan tiers/CRM connection) so it can rank your top three documentation gaps and show the related tickets.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: find-my-docs-gaps Download link: https://github.com/akiotanaka847/qaio-desktop/archive/main.zip#find-my-docs-gaps Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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