fisioflow-patient-portal

What problem does it solve?

This specification outlines the requirements for a patient portal to enable self-service in FisioFlow, addressing the gap where competitors offer online access for authentication, appointments, Home Exercise Programs (HEP), progress, and payments.

Core Features & Use Cases

• Authentication: phone-based OTP login (with WhatsApp fallback), magic link via email, link to existing patient record via CPF or phone match, JWT session management, and biometric login for mobile apps.
• Appointment Management: view upcoming appointments, confirm/cancel with reason, request reschedule, view appointment history, and receive real-time status updates.
• Exercise Programs (HEP): view prescribed exercises with video/image guidance, mark exercises as completed, track adherence, report pain/discomfort, and view history.
• Evolution/Progress Viewing: read evolution summaries, pain progression charts, goal status tracking, and biomechanics assessment results.
• Financial: view outstanding bills, payment history, package status, download NFSe invoices, and online payments.
• Documents: view/download uploaded documents, upload documents, and before/after photo gallery.
• Gamification: XP/level display, achievement badges, daily quests, and optional leaderboard.

Quick Start

Design and implement the patient portal specification to enable authentication, appointments, exercises, progress, and payments for FisioFlow.