fisioflow-whatsapp-automation

What problem does it solve?

This skill addresses the challenge of coordinating patient messaging, reminders, opt-in/out tracking, and shared inbox workflows across therapists and administrative staff, eliminating manual follow-ups and improving responsiveness.

Core Features & Use Cases

• WhatsApp templates and automation rules for appointment confirmations, reminders, cancellations, and prescriptions.
• Shared inbox with real-time updates, agent assignments, internal notes, and tags for quick triage.
• SLA monitoring and LGPD-compliant opt-in/out tracking to ensure timely responses and patient consent.
• Use cases include clinic-wide messaging orchestration, patient portaling, and workflow automation across multiple teams.

Quick Start

Configure WhatsApp automation to automatically send appointment reminders and route patient inquiries to the appropriate therapist.