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freshdesk-automation

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Automate Freshdesk workflows end-to-end.

Software Engineering#automation#mcp#rube#contacts#customer-support#ticketing#freshdesk
Authorhuivrotiki
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Automates Freshdesk customer support workflows using Rube MCP to reduce manual ticket and contact management tasks.

Core Features & Use Cases

  • Create and manage tickets with optional contact lookups and field checks
  • Manage contacts and companies by searching, creating, and updating records
  • Add replies and notes to tickets and view conversations
  • Ensure current tool schemas and active connections before executing workflows

Quick Start

Connect Rube MCP to a Freshdesk instance and run the core workflows to create, update, and search tickets and contacts.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: freshdesk-automation
Download link: https://github.com/huivrotiki/antigravity-code-workspace-copy/archive/main.zip#freshdesk-automation

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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