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freshdesk-support

Official

Streamline customer support workflows with Freshdesk API integration.

Product & Management#workflow automation#API integration#ticket management#customer support#Freshdesk
AuthorClawLink-HQ
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill addresses the complexity of managing customer support workflows in Freshdesk, automating ticket management, note taking, and other tasks.

Core Features & Use Cases

  • Ticket Management: Create, update, and delete tickets.
  • Note Taking: Add private and public notes to tickets.
  • Watcher Management: Add and remove watchers from tickets.
  • Use Case: Imagine a scenario where you need to respond to a support request promptly. This Skill can help you create a new ticket, add a note, and assign a watcher with just a simple command.

Quick Start

Use the freshdesk_list_tickets command to list all tickets.

Dependency Matrix

Required Modules

None required

Components

scriptsreferences

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: freshdesk-support
Download link: https://github.com/ClawLink-HQ/clawlink/archive/main.zip#freshdesk-support

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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