frustration-recognition
CommunitySpot frustration, respond with empathy.
Content & Communication#de-escalation#empathy#customer-support#frustration#conversational-design#pace-model
Authorfabioc-aloha
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Frustration can derail conversations and reduce effective outcomes. This skill detects frustration signals in user messages, enabling empathetic responses, de-escalation, and practical support to keep interactions productive.
Core Features & Use Cases
- Frustration detection from verbal/text signals across chat conversations.
- De-escalation guidance using a structured response model (PACE) to acknowledge, clarify, and empower the user.
- Context-aware routing to related skills for deeper handling when needed (e.g., root-cause analysis, cognitive-load for simplification, or awareness for calibration).
Quick Start
Detect frustration in the user's message and respond with empathetic acknowledgment plus a clear next-step option.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: frustration-recognition Download link: https://github.com/fabioc-aloha/AlexMedia/archive/main.zip#frustration-recognition Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
Agent Skills Search Helper
Install a tiny helper to your Agent, search and equip skill from 471,000+ vetted skills library on demand.