fullstory-user-properties

What problem does it solve?

Fullstory's User Properties API lets developers create richer, searchable user records by setting and updating attributes that persist across sessions, enabling better segmentation, personalization, and CRM alignment.

Core Features & Use Cases

• Progressive profiling: progressively enrich anonymous and identified users over time as you learn more.
• CRM sync: mirror key CRM fields in Fullstory to provide context for sales and support.
• Lifecycle updates: reflect status changes (signup, plan changes, onboarding progress) directly in user profiles.

Quick Start

Identify a user with FS('setIdentity', { uid: user.id, properties: { displayName: user.name, email: user.email } }); then enrich with FS('setProperties', { type: 'user', properties: { companyName: data.company, plan: data.plan, onboardingStep: data.step } });