generate_answer_from_knowledge

To generate answers from a knowledge base with citations, the Skill retrieves and synthesizes relevant content via API, resolving knowledge base names to IDs and returning concise answers with deduplicated source citations.

Question variant generation improves knowledge base query results by creating multiple phrasings of the user's original question, which increases search recall and ensures more robust, relevant content retrieval from the knowledge endpoints.

Yes, you can query a knowledge base by name. The Skill automatically resolves the provided knowledge base name to its corresponding ID before querying the knowledge endpoints with the topK parameter to fetch results.

The best way to deduplicate citations from multiple knowledge base queries is handled automatically by the Skill, which merges results from generated question variants and removes duplicate citations to ensure traceable, source-backed responses.

Yes, you need API credentials to retrieve answers from a knowledge base. The Skill requires configured credentials to authenticate via API before resolving knowledge base IDs and querying the knowledge endpoints for relevant content.

Limitations of API-based knowledge base queries include the requirement for knowledge bases to be organized, accessible via API, and in a ready state, meaning the Skill cannot retrieve answers from unstructured data or disconnected knowledge bases.