generic_oncall

Provides structured triage workflow for diagnosing oncall incidents and prioritizing remediation.

Updated Jun 15, 2026
One-click install
npx skills add https://github.com/rapporbit/AIOps --skill generic-oncall
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: generic_oncall
Source: https://github.com/rapporbit/AIOps/tree/main/app/skills/definitions/generic_oncall
Command: npx skills add https://github.com/rapporbit/AIOps --skill generic-oncall

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

通用 OnCall 兜底 Playbook 指导在不清晰故障场景下的系统排查,提供结构化流程、RAIL 法则和回滚优先策略,帮助快速定位问题并实现可审计的缓解。

Core Features & Use Cases

  • RAIL-based triage: 使用 Recent changes, Alerts, Issues, Logs 依序排查并收集证据。
  • Evidence-driven remediation: 指导产出关键证据、证据链和应对建议,支持回滚优先。
  • Safe delegation & auditing: 输出可追溯的诊断与下一步排查计划,适合多团队协作场景。

Quick Start

Describe the current incident and instruct the AI to apply the generic_oncall playbook to begin structured triage.

Frequently Asked Questions about generic_oncall

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I triage ambiguous oncall incidents with unclear fault origins?

To triage ambiguous oncall incidents, apply a RAIL-based workflow to sequentially gather evidence from Recent changes, Alerts, Issues, and Logs, enabling rapid fault localization in multi-component environments.

What is the best way to diagnose system failures and prioritize rollback guidance?

The best way to diagnose system failures is using an evidence-driven playbook that prioritizes rollback-first remediation, ensuring safe and auditable mitigation steps while balancing diagnostic speed and system safety.

How do I conduct structured incident diagnosis for multi-component environments?

Structured incident diagnosis for multi-component environments involves applying RAIL reasoning and explicit data-source prompts to systematically collect evidence, producing a traceable diagnostic plan for multi-team collaboration.

Does this oncall triage workflow support controlled external searches during system diagnostics?

The oncall triage workflow supports controlled external searches during system diagnostics to balance speed and safety, using RAIL-based reasoning to guide evidence gathering and prioritize safe rollback steps.

When should I use a structured oncall playbook for incident remediation?

Use a structured oncall playbook for incident remediation when facing unclear fault origins in multi-component environments, requiring rapid evidence gathering, rollback-first guidance, and auditable delegation across teams.

Can I generate auditable diagnostic plans for multi-team collaboration during an oncall incident?

You can generate auditable diagnostic plans for multi-team collaboration by applying the RAIL triage workflow, which outputs traceable evidence chains, rollback steps, and controlled next-step remediation actions.