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rchandnaWUSTL
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Get Untracked Asks

Scan customer profiles for open asks lacking linked Jira issues.

14|2|Updated Feb 27, 2026
Search Tags:#product management#backlog#jira#customer feedback#untracked#asks
One-click install
npx skills add https://github.com/rchandnaWUSTL/pm-digital-twin --skill get-untracked-asks
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: Get Untracked Asks
Source: https://github.com/rchandnaWUSTL/pm-digital-twin/tree/main/skills/get-untracked-asks
Command: npx skills add https://github.com/rchandnaWUSTL/pm-digital-twin --skill get-untracked-asks

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill identifies customer feature requests or "asks" that have been logged but not yet linked to a corresponding Jira issue, highlighting potential gaps in backlog coverage and ensuring no customer needs are overlooked.

Core Features & Use Cases

  • Backlog Gap Identification: Automatically scans customer profiles to find open asks missing a Jira ticket.
  • Prioritization Support: Helps product managers prioritize work by showing which customer requests lack formal tracking.
  • Use Case: After a series of customer calls, run this Skill to quickly see if any new feature requests mentioned by customers have been missed in the Jira backlog.

Quick Start

Run the get-untracked-asks skill to find all customer asks that do not have a linked Jira issue.

Frequently Asked Questions about Get Untracked Asks

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I find customer feature requests missing from my Jira backlog?▼

To find customer feature requests lacking Jira issues, scan customer profiles to identify open asks without linked tickets. This surfaces backlog coverage gaps by collecting request details, mention counts, and supporting evidence.

What is an untracked customer ask in product management?▼

An untracked customer ask is a logged feature request lacking a linked Jira issue. Identifying these untracked asks highlights gaps in backlog coverage to ensure no customer needs are overlooked during product prioritization.

How are untracked customer asks prioritized when scanning profiles?▼

Untracked customer asks are prioritized by ordering results based on mention frequency first, followed by the oldest first raised dates. This surfaces highly requested or aging feature requests lacking Jira tickets for backlog coverage.

Can I use this to check for backlog gaps after customer feedback calls?▼

Yes, you can run this after customer calls to quickly see if new feature requests mentioned by customers have been missed in the Jira backlog. It scans profiles to find open asks missing formal tracking tickets.

What evidence is collected for feature requests without Jira tickets?▼

For feature requests without Jira tickets, the tool collects customer names, first raised dates, mention counts, and supporting evidence. This data provides context to help product managers prioritize untracked backlog items.

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