GHL Reputation & Reviews

Automate review requests in GoHighLevel by setting up a workflow that triggers SMS or email requests to customers once a service is marked completed in your CRM pipeline. This directs clients to a two-step funnel that filters feedback before posting to Google.

You can monitor and respond to Google and Facebook reviews directly within GoHighLevel. The reputation management features track incoming reviews across platforms and provide tools to reply without leaving the CRM interface.

Display Google reviews on your website for social proof by using a review widget. This feature integrates with your collected feedback to showcase positive customer experiences directly on your site.

This reputation management approach works seamlessly with GHL workflow automation. It integrates directly with the CRM's pipeline triggers, allowing you to automatically send targeted SMS or email review requests based on custom pipeline stages.

A two-step review funnel filters customer feedback by first asking clients for their rating privately. Positive responders are directed to post to Google, while negative feedback is captured internally, preventing poor reviews from going public.

Using SMS for collecting online reviews often yields higher response rates than email. The automation sends targeted SMS requests post-service to promptly reach customers on their mobile devices while the experience is fresh.