What problem does it solve?
Quickly finding, reading, and summarizing customer call recordings and transcripts across Gong without manual browser navigation or copy-paste, so you can extract customer insights and action items faster.
Core Features & Use Cases
- Call discovery: List and search recent calls by workspace, owner, or keywords to locate relevant meetings.
- Transcripts & readable text: Retrieve full word-level transcripts or formatted plain-text transcripts for review and note-taking.
- AI summaries & highlights: Produce spotlight summaries with key points and next steps to speed follow-ups and handoffs.
- Robust access patterns: Uses cookie-based HTTP calls with automatic cookie refresh and a Chrome CDP fallback to handle Okta SSO and auth failures.
Quick Start
Use the gong skill to list recent calls and fetch the transcript for call ID 8714105745982611438.