help-ticket

Draft and file Watt support tickets after explicit confirmation.

5|Updated Jun 12, 2026
One-click install
npx skills add https://github.com/wattdata/plugin --skill help-ticket
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: help-ticket
Source: https://github.com/wattdata/plugin/tree/main/skills/help-ticket
Command: npx skills add https://github.com/wattdata/plugin --skill help-ticket

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill gives users a controlled way to contact the Watt team when something is broken, data is missing, a feature is needed, or human help is required. It also lets users check and list tickets they have already filed without leaving the conversation.

Core Features & Use Cases

  • Draft and file tickets safely: Prepares a bug, data-signal request, feature request, or human-help escalation in the user's own words and only files it after explicit confirmation.
  • Read ticket status: Looks up a specific ticket to show its type, status, last modification time, body, and any team updates.
  • Review prior tickets: Lists the user's existing tickets with compact summaries and supports filtering and pagination.
  • Support workflow examples: Use it to report wrong results, request missing signals, ask for a product improvement, escalate to a person, or check the progress of WATT-212.

Quick Start

Ask the skill to draft a Watt support ticket for your issue, review the exact text it prepares, and confirm only if you want it filed.

Frequently Asked Questions about help-ticket

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I file a Watt support ticket for a bug or missing data signal?

To file a Watt support ticket, draft your bug, data-signal request, feature request, or human-help escalation in your own words. The Skill prepares the exact ticket text and only files it after you explicitly confirm, ensuring safe drafting before submission.

Can I check the status of an existing Watt support ticket?

Yes, you can check Watt support ticket status by looking up a specific ticket. It shows the ticket type, current status, last modification time, body, and any team updates without requiring write access.

How do I list and review my previously filed Watt support tickets?

You can list and review prior Watt support tickets with compact summaries. The Skill supports filtering and paginated ticket review, allowing you to browse existing tickets without leaving the conversation.

What types of support requests can I manage through the Watt ticket system?

The Watt ticket system manages bug reports, data-signal requests, feature requests, and human-help escalations. It also handles ticket lookups and paginated ticket listings for support workflows.

Do I need a specific tool to escalate a support request to a human?

Yes, human-help escalations require the remote Watt MCP support tool. The Skill enforces explicit confirmation before creating any tickets while preserving read-only access for status checks and ticket listings.

Is there a way to prevent accidentally submitting incomplete support tickets?

Yes, the Skill enforces safe drafting by preparing your support ticket text and requiring explicit filing confirmation. It only creates the ticket after you review and confirm the exact draft.