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HubSpot Tickets

Create, retrieve, update, and associate HubSpot support tickets with contacts and companies.

39|17|Updated Feb 4, 2026
Search Tags:#crm#support#tickets#hubspot#service management#help desk
One-click install
npx skills add https://github.com/wyre-technology/msp-claude-plugins --skill hubspot-tickets
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: HubSpot Tickets
Source: https://github.com/wyre-technology/msp-claude-plugins/tree/main/msp-claude-plugins/hubspot/hubspot/skills/tickets
Command: npx skills add https://github.com/wyre-technology/msp-claude-plugins --skill hubspot-tickets

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill streamlines the management of support tickets within HubSpot CRM, enabling efficient creation, searching, updating, and overall handling of client issues.

Core Features & Use Cases

  • Ticket Creation: Easily create new support tickets with detailed subjects, content, and priority levels.
  • Ticket Retrieval & Update: Fetch existing tickets by ID and modify their properties, stages, or resolutions.
  • Association Management: Link tickets to relevant contacts, companies, and deals for comprehensive context.
  • Use Case: When a client calls with a critical system outage, you can use this Skill to quickly create a high-priority ticket, assign it to the appropriate team, and associate it with the client's company record.

Quick Start

Use the hubspot tickets skill to create a new ticket with the subject "Urgent: Server Down - Client XYZ" and content "Client XYZ reports their main server is unresponsive since 9 AM.".

Frequently Asked Questions about HubSpot Tickets

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I create a support ticket in HubSpot CRM with priority levels?▼

To create HubSpot support tickets, you specify a subject, content description, and priority level. The skill directly interacts with the HubSpot API to generate tickets within the CRM ecosystem for efficient issue tracking.

Can I associate HubSpot tickets with existing contacts and companies?▼

Yes, you can associate HubSpot tickets with relevant contacts and companies. This association management links ticket records to client profiles, providing comprehensive context for support workflows and issue resolution.

How do I update ticket stages and log resolutions in HubSpot?▼

You update ticket stages and log resolutions by retrieving existing tickets by ID and modifying their properties. This supports ticket triage workflows, status updates, and resolution logging directly within the HubSpot ecosystem.

What is the best way to manage help desk ticket triage using HubSpot?▼

The best way to manage help desk triage is by creating, retrieving, and updating tickets with priority levels. This enables rapid assignment of critical issues to appropriate teams and associates them with company records.

Does this HubSpot ticket management skill work without additional dependencies?▼

Yes, this skill operates without external dependencies. It utilizes specific MCP tools for direct interaction with the HubSpot API, allowing you to manage ticket properties and associations independently.

Can I fetch existing HubSpot tickets by ID to modify their properties?▼

Yes, you can fetch existing tickets by ID to modify their properties, stages, or resolutions. This ticket retrieval and update capability allows you to handle client issues and adjust support records as needed.

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