inbox-triage

To triage prospect replies across multiple campaigns, this Skill classifies unread messages from the Saleshandy unified inbox into 8 categories and drafts a suggested action for each. It respects campaign context and time-window constraints while processing.

Yes, classifying out-of-office, unsubscribe, and hostile messages is handled as a specific edge case during inbox triage. The Skill routes these prospect replies into appropriate categories and drafts the correct per-reply actions to manage them safely.

Yes, you need live Saleshandy MCP access to triage unread prospect replies because the Skill connects directly to the unified inbox to read messages. It operates with a strict one-reply-per-confirmation policy to ensure safe execution.

The best way to log inbox decisions is using this Skill, which appends every classification and drafted action to a persistent inbox-log.md file. This creates a complete decision history and paper trail for all processed prospect replies.

To start triaging unread replies, open Claude Code in your workspace and run the inbox triage process. The Skill filters for unread-only messages, classifies them, and requires your confirmation for each drafted reply action before execution.

Inbox triage only processes unread prospect replies because it respects unread-only constraints to prevent duplicating previous sales outreach efforts. This ensures that agents only draft actions for new prospect responses requiring immediate attention.