incident-classification

Automated incident classification analyzes incoming reports to determine severity, category, and blast radius, then routes them to appropriate personnel. It evaluates incident text against predefined definitions to generate a structured classification card and notify assigned roles instantly.

Prioritizing incident response alerts involves analyzing reports to assign severity levels from P0 to P3 and identifying the affected components. The classification mechanism evaluates the blast radius of the issue to ensure critical system outages are escalated correctly.

Routing classified incidents uses predefined category and severity definitions to assign primary, secondary, and notification roles. When a system outage is detected, the routing logic notifies the devops persona as primary and the manager persona automatically.

You need bash scripting with tools like jq, mail, and custom helper scripts to run automated incident classification. The environment requires these dependencies to parse incident data, generate the classification card, and execute task and artifact management.

You can parse a raw incident text file to determine urgency and affected components. The classification mechanism analyzes the incident report content to extract impact details, evaluate blast radius, and output a structured severity classification.

Using bash scripts for incident alerting and severity classification requires strict adherence to predefined severity and category definitions. If the incident report lacks structured data, the jq parsing and automated routing logic may fail to determine the correct blast radius.