incident-management

Name: incident-management
Availability: InStock
Author: contextware

Create, list, and retrieve incidents via an Incident Management MCP server.

Updated Aug 27, 2026

Search Tags:#troubleshooting #oauth #mcp server #incident management #create incident #list incidents

Ready to run

npx skills add https://github.com/contextware/skills --skill incident-management-contextware

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: incident-management
Source: https://github.com/contextware/skills/tree/main/skills/incident-management
Command: npx skills add https://github.com/contextware/skills --skill incident-management-contextware

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) and assets (resource) components.

What problem does it solve?

This Skill streamlines the process of creating, listing, and retrieving incidents, ensuring that critical issues are managed effectively and efficiently.

Core Features & Use Cases

Incident Creation: Quickly create new incidents with all necessary details like name, category, priority, and source.
Incident Listing: Retrieve a comprehensive list of existing incidents for monitoring and correlation.
Incident Retrieval: Get detailed information about a specific incident by its ID.
Use Case: When a network outage occurs, use this Skill to create a high-priority incident, log its details, and then list all related incidents to identify potential root causes or ongoing issues.

Quick Start

Use the incident-management skill to create a new incident named 'Server Outage' with priority 'critical'.

Frequently Asked Questions about incident-management

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I create and track incidents using an MCP server?▼

Incident management via an MCP server allows you to create new incidents with specific names, categories, and priorities, then retrieve them by ID. It handles OAuth authentication securely to ensure deterministic workflow execution.

How does OAuth authentication work for incident management scripts?▼

OAuth handling for incident management is managed via portable reference scripts that secure MCP server authentication. This allows deterministic task execution for creating and listing incidents without embedding credentials directly in your workflow.

What is the best way to list and retrieve existing incidents for root cause analysis?▼

The best way to list and retrieve incidents for root cause analysis is to pull a comprehensive list of logged issues, then query specific incident details by ID. This correlation helps identify underlying causes during network outages or critical failures.

Can I automate high-priority incident creation when a server outage occurs?▼

Yes, you can automate high-priority incident creation during a server outage by executing a deterministic task that logs the event with a critical priority level. The workflow captures the incident name, category, and source for immediate tracking and correlation.

Do I need to manually configure OAuth tokens for every incident management task?▼

No, manual OAuth token configuration for every task is unnecessary because the skill provides portable OAuth scripts that handle secure authentication automatically. This allows you to execute incident creation and retrieval workflows without repeated authentication overhead.

What details are required to create a new incident through the MCP server?▼

Creating a new incident through the MCP server requires specific details including the incident name, category, priority level, and source. Providing these parameters ensures issues are tracked effectively and correlated accurately during monitoring.