incident-rca-specialist

Guide post-incident reviews with timeline, impact, root cause, and corrective action planning.

5|4|Updated Nov 9, 2025
One-click install
npx skills add https://github.com/takusaotome/claude-skills-library --skill incident-rca-specialist
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: incident-rca-specialist
Source: https://github.com/takusaotome/claude-skills-library/tree/main/skills/incident-rca-specialist
Command: npx skills add https://github.com/takusaotome/claude-skills-library --skill incident-rca-specialist

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) and assets (resource) components.

What problem does it solve?

This Skill helps you perform consistent, organizationally focused post-incident reviews by turning incident facts into a structured timeline, impact assessment, root cause analysis, and corrective action plan—without drifting into log-level technical debugging.

Core Features & Use Cases

  • Incident information gathering: Collects interview-based facts (what happened, when, who was involved) and identifies missing information gaps.
  • Timeline & metrics: Constructs a chronological timeline and computes key metrics (TTD, TTR, TTM, TTRe) plus bottleneck identification.
  • Impact assessment (P0–P4): Evaluates impact across user, service, business, and operational dimensions using an SLA/severity matrix and quantifies business impact.
  • Root cause analysis (RCA): Provides process/system-oriented RCA via 5 Whys with branching, Fishbone (People/Process/Technology/Environment/Data/External), and Fault Tree Analysis with SPOF-focused insight.
  • Corrective actions that actually execute: Produces SMART corrective actions using the 3D Prevention Framework (Detect/Defend/Degrade) and organizes them into time horizons (immediate/short-term/long-term) with ownership tracking templates.
  • Full RCA report generation: Outputs a comprehensive Markdown RCA report using Japanese or English templates.
  • Blame-free guidance: Enforces a method of focusing on process and system improvements, including decomposing “human error” into process/system/training gaps.

Quick Start

Use the incident-rca-specialist skill for a completed (mitigated or closed) incident where you need to produce an incident timeline, severity assessment, root cause analysis, and a SMART corrective action plan (without performing log-level debugging).

Frequently Asked Questions about incident-rca-specialist

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I conduct a post-incident review without getting stuck in log-level debugging?

A post-incident review should focus on organizational process and system improvements. This Skill facilitates timeline construction, impact assessment, and root cause analysis, enforcing evidence-based causal links rather than drifting into technical log debugging.

What is the best way to structure root cause analysis using 5 Whys and Fishbone diagrams?

Root cause analysis using 5 Whys with branching, Fishbone, and Fault Tree Analysis helps identify SPOF-focused insights. This Skill guides you through these frameworks to systematically decompose issues into process, system, and training gaps.

How do I generate SMART corrective actions after an incident?

SMART corrective actions are generated using the 3D Prevention Framework, which organizes tasks into Detect, Defend, and Degrade categories. This approach produces time-phased action items with ownership tracking templates for immediate, short-term, and long-term horizons.

Can I assess incident severity and SLA impact across different business dimensions?

Incident severity and SLA impact can be assessed across user, service, business, and operational dimensions. This Skill uses a P0–P4 severity matrix to quantify business impact and evaluate SLA compliance during the post-incident review.

How do I calculate incident metrics like TTD, TTR, and TTM for a timeline?

Incident metrics like TTD, TTR, TTM, and TTRe are computed by constructing a chronological timeline of events. This Skill identifies bottlenecks and calculates these key metrics to provide a clear picture of incident response performance.

Does this incident RCA tool support blame-free post-incident reviews?

Blame-free post-incident reviews are supported by enforcing a method that focuses strictly on process and system improvements. This Skill actively decomposes human error into underlying process, system, or training gaps instead of assigning individual blame.