What problem does it solve? When production goes down or an alert fires, teams scramble to assess severity, coordinate responders, communicate status, and later reconstruct what happened. This Skill provides a structured workflow covering the full incident lifecycle so nothing falls through the cracks. ## Core Features & Use Cases - Severity Triage: Classify incidents as SEV1 through SEV4 with defined response-time expectations and role assignments (incident commander, comms, responders). - Status Communication: Generate structured status updates covering current state, actions taken, next steps, and an event timeline for internal and customer audiences. - Blameless Postmortems: Produce postmortem documents with timeline reconstruction, 5-whys root cause analysis, and prioritized action items with owners. - Use Case: Your monitoring system fires an alert that the checkout API is returning 500s. Invoke the skill with the alert description to classify severity, draft a status update for stakeholders, and later generate the postmortem once resolved. ## Quick Start Ask the assistant to start an incident response for the production outage affecting the checkout API and classify its severity.
