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Wike-CHI
Wike-CHICOMMUNITY
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inquiry-response

Classify customer inquiries and generate multilingual replies from templates.

2|Updated Mar 31, 2026
Search Tags:#automation#templates#multilingual#customer-service#inquiry-response#sales-support
One-click install
npx skills add https://github.com/Wike-CHI/acquisition-agent --skill inquiry-response
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: inquiry-response
Source: https://github.com/Wike-CHI/acquisition-agent/tree/main/skills/inquiry-response
Command: npx skills add https://github.com/Wike-CHI/acquisition-agent --skill inquiry-response

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) and templates (resource) components.

What problem does it solve?

This Skill automates intelligent responses to customer inquiries and objections.

Core Features & Use Cases

  • Classification engine for routing inquiries into categories A01-A15 and selecting appropriate multilingual responses.
  • Reference library integration with product FAQs, business policies, and multilingual objection templates.
  • Templates-driven replies across languages, with a humanizer pass to ensure natural tone.

Quick Start

Provide an inbound customer message and the skill will classify it, fetch appropriate references, and generate a ready-to-send reply.

Frequently Asked Questions about inquiry-response

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate responses to customer inquiries from inbound emails and forms?▼

To automate inquiry responses, provide an inbound customer message for classification into categories like objections or technical questions, fetch references, and generate a ready-to-send reply using templates.

Can I generate multilingual sales support replies for different objection categories?▼

Yes, multilingual sales support replies are generated through a classification engine routing inquiries into categories A01-A15, fetching multilingual objection templates, and applying a humanizer pass for natural tone.

What's the best way to ensure automated customer service responses sound natural and compliant?▼

Automated customer service responses sound natural and compliant through post-processing with a humanizer pass, ensuring replies generated from templates and references maintain a conversational tone.

Does this inquiry response tool work without external dependencies or API connections?▼

This inquiry response tool works without external dependencies, using YAML frontmatter for configuration and internal reference and template lookups to classify inquiries and generate replies.

How do I set up YAML configuration for classifying technical questions and terms inquiries?▼

YAML configuration for classifying technical questions and terms inquiries is set up by defining routing categories, integrating reference libraries for product FAQs, and specifying business policies for response generation.

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