insurance-agent-product-wiki

Ingest insurance documents into structured product Wiki pages and sales talk tracks.

580|66|Updated Apr 21, 2025
One-click install
npx skills add https://github.com/aliyun/qwen-dianjin --skill insurance-agent-product-wiki
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: insurance-agent-product-wiki
Source: https://github.com/aliyun/qwen-dianjin/tree/main/DianJin-SKILLS/insurance-agent/product-wiki
Command: npx skills add https://github.com/aliyun/qwen-dianjin --skill insurance-agent-product-wiki

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill requires pdfplumber, python-docx, python-pptx, Pillow, and includes scripts (resource) components.

What problem does it solve?

This Skill helps insurance agents avoid manually整理条款和费率、难以把产品讲清楚的问题 by turning uploaded insurance documents into structured insurance product pages and ready-to-use sales talk tracks.

Core Features & Use Cases

  • Product Wiki Ingestion: Upload product documents (PDF/Word/PPT/images/text) to automatically extract content and generate a product knowledge page with core structure (overview, coverage responsibilities, underwriting rules, differentiators, related products).
  • Sales Script Generation: Produce stage-based sales scripts and objection-handling guidance aligned with the generated Wiki content.
  • Query, Role-Play, and Script Recommendation: Answer insurance product questions from the local product Wiki/knowledge base, run scenario-based sales role-play with点评与评分, and recommend scripts when users specify product + customer profile + dialogue stage.
  • Reliability Guardrails: Enforces “no fabrication” and “must mark sources” constraints, and supports MCP tool calls for product info/clause retrieval and product search when available.

Quick Start

Upload a重疾险条款文档 (PDF/Word/图片) and ask the Skill to run in 产品入库 mode to generate the product Wiki page and the sales scripts.

Frequently Asked Questions about insurance-agent-product-wiki

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I generate insurance sales scripts from product documents?

To generate insurance sales scripts, upload product documents like PDF, Word, PPT, or images to automatically extract content and build a structured product Wiki. The system then produces stage-based sales talk tracks and objection-handling guidance directly aligned with that Wiki content.

Can I extract insurance product knowledge from PDF and image files?

Yes, you can extract insurance product knowledge from PDF and image files. The ingestion process parses uploaded documents using libraries like pdfplumber and Pillow to generate structured product Wiki pages covering overviews, coverage responsibilities, and underwriting rules.

What is the best way to practice insurance sales role-play with an AI assistant?

The best way to practice insurance sales role-play is to use the scenario-based rehearsal feature, which runs interactive dialogue simulations and provides scoring with feedback. It leverages the generated product Wiki to ensure the practice scenarios reflect actual product terms and coverage details.

Does this insurance product wiki tool support answering customer questions without fabricating clauses?

Yes, the insurance product wiki tool supports answering customer questions without fabricating clauses by enforcing strict reliability guardrails. It mandates truthful sourcing and marks references, optionally using MCP tool calls to retrieve exact product info and clause details from the local knowledge base.

How do I get tailored sales script recommendations for specific customer profiles?

To get tailored sales script recommendations, specify the insurance product, customer profile, and current dialogue stage. The system matches these inputs against the structured product Wiki to recommend the most relevant sales scripts and objection-handling guidance for that scenario.

What file formats are supported for ingesting insurance product materials into the knowledge base?

Supported file formats for ingesting insurance product materials include PDF, Word, PowerPoint, images, and plain text. The system processes these formats to automatically extract content and generate structured product Wiki pages with underwriting rules and differentiators.