intercom-api

Name: intercom-api
Availability: InStock
Author: Every

Automate Intercom conversation and Help Center article write operations via REST API.

Updated Aug 27, 2026

Search Tags:#automation #api #conversations #customer-support #write #intercom #help-center

Ready to run

npx skills add https://github.com/EveryInc/everyskill --skill intercom-api

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: intercom-api
Source: https://github.com/EveryInc/everyskill/tree/main/skills/intercom-api
Command: npx skills add https://github.com/EveryInc/everyskill --skill intercom-api

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Intercom write operations are error-prone and time-consuming when performed manually. This Skill enables programmatic control of conversations and Help Center articles via the Intercom REST API to automate replies, notes, assignments, closures, snoozes, and article management.

Core Features & Use Cases

Reply to conversations to surface customer-visible responses.
Add internal notes and assign conversations for follow-up.
Create or update Help Center articles.

Quick Start

Tell your AI to send a reply to a specific Intercom conversation using the REST API and, if needed, update a Help Center article.

Frequently Asked Questions about intercom-api

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I automate replies to Intercom conversations via API?▼

Automate replies to Intercom conversations by sending POST requests to the Intercom REST API with the required INTERCOM_ACCESS_TOKEN and Intercom-Version header. This enables programmatic customer-visible responses without manual dashboard intervention.

Can I create and update Help Center articles through the Intercom API?▼

Yes, you can create and update Intercom Help Center articles through the REST API. By leveraging your INTERCOM_ACCESS_TOKEN and version 2.11 or higher headers, programmatic article management replaces manual content entry.

What's the best way to add internal notes and assign conversations in Intercom?▼

The best way to add internal notes and assign conversations in Intercom is by automating write operations via the REST API. This requires standard error handling for API responses alongside your INTERCOM_ACCESS_TOKEN for secure data modification.

Do I need an access token to close or snooze Intercom chats programmatically?▼

Yes, you need an INTERCOM_ACCESS_TOKEN to close, snooze, or re-open Intercom chats programmatically. The REST API also requires the Intercom-Version header set to 2.11 or higher to execute these specific conversation state write operations.

Does the Intercom API support bulk conversation closures and help center updates?▼

The Intercom API supports write operations for conversation closures, snoozes, and Help Center article updates. Standard error handling for API responses is necessary to manage individual request outcomes when automating these customer support tasks.

Why does my Intercom API request fail when writing conversation notes?▼

Intercom API requests writing conversation notes fail when missing the INTERCOM_ACCESS_TOKEN or an Intercom-Version header of 2.11 or higher. Standard error handling for API responses is required to diagnose and manage these write operation failures.