interview-script

Generates customer interview scripts with JTBD and Mom Test principles.

25.0k|2.7k|Updated Mar 1, 2026
One-click install
npx skills add https://github.com/phuryn/pm-skills --skill interview-script-phuryn
Or copy as Structured Prompt for Agent
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Skill: interview-script
Source: https://github.com/phuryn/pm-skills/tree/main/pm-product-discovery/skills/interview-script
Command: npx skills add https://github.com/phuryn/pm-skills --skill interview-script-phuryn

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill helps product managers and researchers create structured, insightful customer interview scripts that adhere to best practices like "The Mom Test," ensuring valuable qualitative data is gathered.

Core Features & Use Cases

  • Structured Script Generation: Creates interview guides with distinct sections: Opening, Warm-Up, Core Exploration (JTBD probing), and Wrap-Up.
  • Mom Test Adherence: Incorporates principles to avoid leading questions and pitching, focusing on past behavior.
  • Probing Techniques: Includes guidance on effective follow-up questions to uncover deeper insights.
  • Note-Taking Template: Provides a structured template for capturing key information during interviews.
  • Use Case: When preparing for user research to validate a new product idea, use this skill to generate a script that will help you understand user needs and pain points without biasing their responses.

Quick Start

Generate a customer interview script for research on new mobile banking features.

Frequently Asked Questions about interview-script

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I generate a customer interview script for user research?

Generate a customer interview script by structuring qualitative user research into guided flows with warm-up, core exploration, and wrap-up sections. This creates structured interview guides that focus on Jobs-to-Be-Done probing to uncover user needs.

How does the Mom Test approach improve customer interview scripts?

The Mom Test approach improves customer interview scripts by avoiding leading questions and pitching, focusing strictly on past behavior. This ensures you gather unbiased qualitative data and validate product ideas without skewing user responses.

What is the best way to structure user research interviews using JTBD?

Structure user research interviews using JTBD by dividing the flow into Opening, Warm-Up, Core Exploration, and Wrap-Up sections. This framework incorporates targeted probing techniques to uncover deeper insights into user tasks and pain points.

Can I use this script generation method for validating new product ideas?

Yes, you can use this script generation method for validating new product ideas. It supports product discovery by creating guided interview flows that help you understand user needs and pain points without introducing bias into the conversation.

Does the generated interview script include a template for capturing notes?

Yes, the generated interview script includes a structured note-taking template. This template provides a framework for capturing key information and insights during customer interviews, ensuring qualitative data is recorded systematically.

What probing techniques are included for qualitative user research?

Probing techniques included for qualitative user research involve guidance on effective follow-up questions to uncover deeper insights. These techniques are integrated into the core exploration phase to thoroughly investigate user behaviors and needs.