What problem does it solve?
This Skill helps product managers and researchers create structured, insightful customer interview scripts that adhere to best practices like "The Mom Test," ensuring valuable qualitative data is gathered.
Core Features & Use Cases
- Structured Script Generation: Creates interview guides with distinct sections: Opening, Warm-Up, Core Exploration (JTBD probing), and Wrap-Up.
- Mom Test Adherence: Incorporates principles to avoid leading questions and pitching, focusing on past behavior.
- Probing Techniques: Includes guidance on effective follow-up questions to uncover deeper insights.
- Note-Taking Template: Provides a structured template for capturing key information during interviews.
- Use Case: When preparing for user research to validate a new product idea, use this skill to generate a script that will help you understand user needs and pain points without biasing their responses.
Quick Start
Generate a customer interview script for research on new mobile banking features.