What problem does it solve?
Chasing overdue invoices inconsistently leads to over-contacting customers, sending the wrong tone of reminder, or escalating accounts that should go straight to a human. This Skill provides deterministic rules for turning an invoice's age and balance into the correct reminder action.
Core Features & Use Cases
- Aging Buckets: Classifies invoices by days past due (from due date, not issue date) into five buckets from "Upcoming" to "Delinquent".
- Reminder Tiers: Maps each bucket to a specific reminder tier, from courtesy notices to final notices, with defined tone and content expectations.
- Dunning Cadence Controls: Enforces at most one reminder per invoice per run, a 72-hour minimum gap between reminders, and escalation only when an invoice crosses into a new bucket.
- Stop-for-Human Triggers: Blocks sending and hands off to a person when an invoice exceeds the approval threshold, is disputed, or is marked for collections or legal.
- Use Case: An agent reviewing a list of open invoices can load this Skill to decide which invoices get a first reminder, which get a final notice, and which must be held for human review, without double-messaging any customer.
Quick Start
Load the invoice-math skill and review my open invoices to decide which reminder each one should receive today.