israeli-customer-support-automator
OfficialAutomate Israeli customer support end-to-end.
Legal & Compliance#customer-support#israel#hebrew#multichannel#sla-management#consumer-protection-law#ticket-routing
Authorskills-il
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Israeli businesses need to efficiently manage Hebrew customer support at scale while ensuring compliance with consumer protection laws, meeting defined SLA targets, and supporting multiple channels (WhatsApp, email, phone, social). This Skill automates ticket categorization, escalation, and regulatory workflows, reducing manual overhead and risk of non-compliance.
Core Features & Use Cases
- Categorize Hebrew tickets and route them to the appropriate SLA tier, with automated escalation based on content, priority, and regulatory triggers.
- Enforce Israeli consumer protection requirements for returns and complaints, integrate with Monday.com and Priority ERP, and manage multi-channel support workflows.
- Provide Hebrew canned responses, maintain a classifier script for ticket routing, and reference legal templates to ensure compliant handling.
Quick Start
Run the setup to deploy the Israeli Customer Support Automator with your Monday.com and Priority ERP integration.
Dependency Matrix
Required Modules
Components
scriptsreferences
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: israeli-customer-support-automator Download link: https://github.com/skills-il/communication/archive/main.zip#israeli-customer-support-automator Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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