item-lookup

What problem does it solve?

It diagnoses and helps you resolve NetSuite item mapping failures where inbound 850 purchase orders error out with ITEM_LOOKUP_MISSING due to missing or mismatched item lookup records.

Core Features & Use Cases

• Pinpoint the failing qualifier/value on the exact inbound 850 line by pulling transaction + error context from NetSuite and corresponding PO content from Orderful.
• Find existing cross-qualifier mappings so you can add only the missing qualifier/value lookup that the connector needs (without modifying the existing record).
• Propose a single, scoped item-lookup mapping with confidence-based candidate selection using item master signals like partner SKU text matches, unit price alignment, and prior purchase history, while escalating when matches are ambiguous.

Quick Start

Diagnose a failing inbound 850 by providing the failing transaction identifier and the customer entity, then ask the assistant to propose the exact item-lookup record you should create for the missing qualifier/value mapping.