jobs-to-be-done
CommunityReveal what customers hire your product to do.
Product & Management#onboarding#jobs-to-be-done#user-research#product-strategy#customer-motivation#jtbd
Authorflpbalada
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Jobs-to-be-Done (JTBD) helps teams understand the motivations behind customer choices by focusing on the progress customers want to make, not just demographic segments. It guides product strategy, user research, and feature prioritization by uncovering the actual jobs customers hire products to perform.
Core Features & Use Cases
- Identify customer jobs and motivations using the JTBD framework to inform strategy and messaging.
- Craft precise job statements (When [situation] I want to [motivation] So I can [outcome]).
- Analyze forces behind switching: Push, Pull, Anxieties, and Habits; map true competition.
- Integrate JTBD insights with other methods (Hypothesis Tree, Five Whys, Fogg) to validate opportunities.
- Use cases include defining product strategy, conducting user research interviews, and reframing features around customer progress.
Quick Start
Analyze a new onboarding flow for a fintech app and generate a JTBD statement capturing functional, emotional, and social jobs.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: jobs-to-be-done Download link: https://github.com/flpbalada/thinking-toolkit/archive/main.zip#jobs-to-be-done Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
Agent Skills Search Helper
Install a tiny helper to your Agent, search and equip skill from 471,000+ vetted skills library on demand.