jobs-to-be-done

To map jobs-to-be-done, you outline the core job and capture its functional, emotional, and social dimensions. This surfaces the underlying motivations driving real-world product decisions across job stages.

Jobs-to-be-done mapping in UX research is a structured approach that reframes product decisions around user motivations. It defines clear job statements across functional, emotional, and social dimensions from definition to execution.

You apply the JTBD framework by outlining the core job, then explicitly mapping the practical task, desired feelings, and social perceptions. This identifies design implications and current solution opportunities.

Use jobs-to-be-done mapping when you need to reframe a product decision around user motivations rather than features. It is applied across job stages from definition to execution in real-world contexts.

Yes, you can use this approach for design research without external dependencies. It requires a structured JTBD approach with clear job statements, dimension mapping, stages, outcomes, and design implications.

Jobs-to-be-done mapping focuses specifically on functional, emotional, and social dimensions across job stages. It does not replace broader UX research methods but rather reframes product decisions around core motivations.