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jobs-to-be-done

Identifies JTBD from customer interviews to map functional and emotional needs.

Updated Mar 16, 2026
Search Tags:#messaging#JTBD#jobs-to-be-done#product-discovery#customer-insights#pains-gains
One-click install
npx skills add https://github.com/RebelHawk-TK/DeepThinkTrader --skill jobs-to-be-done-rebelhawk-tk
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: jobs-to-be-done
Source: https://github.com/RebelHawk-TK/DeepThinkTrader/tree/main/.agents/skills/jobs-to-be-done
Command: npx skills add https://github.com/RebelHawk-TK/DeepThinkTrader --skill jobs-to-be-done-rebelhawk-tk

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

JTBD analysis helps teams uncover the real customer motivations behind purchases by clarifying functional, social, and emotional jobs, pains, and gains, enabling better product strategy and messaging.

Core Features & Use Cases

  • Structured JTBD framework with sections for functional, social, and emotional jobs.
  • Pains and Gains mapping including challenges, costliness, common mistakes, unresolved problems, expectations, savings, adoption factors, and life improvement.
  • Practical application for early discovery, product-positioning, and messaging refinement by documenting insights from customer interviews.

Quick Start

Use this framework to capture a real customer interview, then distill the observed functional, social, and emotional jobs, pains, and gains into a concise JTBD outline.

Frequently Asked Questions about jobs-to-be-done

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
What is a jobs-to-be-done framework for product discovery?▼

A jobs-to-be-done framework clarifies customer motivations by documenting functional, social, and emotional jobs alongside pains and gains to guide product strategy and messaging refinement.

How do I document customer pains and gains from user interviews?▼

Document customer pains and gains by mapping interview insights into structured categories like common mistakes, unresolved problems, expectations, savings, and adoption factors.

When should I apply JTBD analysis during product development?▼

Apply JTBD analysis during early product discovery, positioning, and messaging refinement to understand what customers hire your product to do and why they choose it.

Does jobs-to-be-done analysis capture emotional and social customer needs?▼

Yes, jobs-to-be-done analysis explicitly captures emotional and social jobs, enabling teams to uncover real motivations behind purchases beyond basic functional requirements.

What is the best way to translate customer insights into product messaging?▼

The best way to translate customer insights into messaging is distilling observed functional, social, and emotional jobs into a concise JTBD outline to clarify exactly what customers hire your product to do.

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