kai-sdr-reply-triage

Name: kai-sdr-reply-triage
Availability: InStock
Author: cgallic

Classify SDR replies and generate safe CRM handoff actions.

40|5|Updated Mar 16, 2026

Search Tags:#automation #crm #handoff #classification #triage #sdr

Ready to run

npx skills add https://github.com/cgallic/kai-cmo-harness --skill kai-sdr-reply-triage

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: kai-sdr-reply-triage
Source: https://github.com/cgallic/kai-cmo-harness/tree/main/harness/skills/kai-sdr-reply-triage
Command: npx skills add https://github.com/cgallic/kai-cmo-harness --skill kai-sdr-reply-triage

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Triage SDR replies to generate the next safe action for CRM handoff notes, suppression updates, objections handling prompts, referrals, and meeting prep triggers.

Core Features & Use Cases

Classifies replies into one primary category: interested, objection, referral, not_now, wrong_person, opt_out, bounce, complaint, unsubscribe_confirmed, needs_human_review.
Produces a structured next action, CRM notes, and recommended tasks, while enforcing required context and safety constraints.
Supports triggering outbound workflows like /kai-sales-meeting-prep when a meeting or buying conversation is implied.

Quick Start

Instructs the system to triage an inbound SDR reply and draft a safe CRM handoff note if allowed.

Frequently Asked Questions about kai-sdr-reply-triage

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I automate SDR reply triage for CRM handoff?▼

SDR reply triage automation classifies inbound responses like objections, opt-outs, and referrals, then generates safe next actions and CRM handoff notes. This ensures consistent routing decisions and suppression updates across outbound campaigns.

What are the common categories for classifying inbound SDR replies?▼

Inbound SDR replies are classified into primary categories including interested, objection, referral, not_now, wrong_person, opt_out, bounce, complaint, unsubscribe_confirmed, and needs_human_review for structured routing.

Can I use automated triage to trigger sales meeting prep workflows?▼

Automated triage can trigger outbound workflows like sales meeting prep when a reply implies a buying conversation or meeting request. It produces structured next actions and recommended tasks to facilitate this handoff.

How does SDR reply triage handle CRM safety and avoid unauthorized mutations?▼

SDR reply triage enforces safety constraints by requiring specific context and avoiding CRM mutations without approval. It signals when human review is needed to prevent unauthorized data changes.

Do I need to provide specific context to classify outbound campaign replies?▼

Yes, classifying outbound campaign replies requires specific context to enforce guardrails. The triage process uses this required context to accurately categorize responses and generate safe suppression updates.

What is the best way to manage SDR opt-outs and complaints from outbound campaigns?▼

Managing SDR opt-outs and complaints involves classifying these inbound replies and generating safe next actions for suppression updates. This ensures consistent triage and routing decisions while enforcing safety constraints.