kb-audit
CommunityFind and fix Intercom KB gaps fast.
Authorpaulyokota
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Find and fix Intercom knowledge base gaps — either incorrect article content (accuracy) or missing coverage for a product area (coverage). Verify changes against the codebase and ship corrected articles.
Core Features & Use Cases
- Trace user-reported issues to specific KB articles and classify findings as accuracy or coverage gaps.
- Validate proposed fixes against the product codebase and ensure changes are aligned with authoritative sources.
- Ship updated Intercom articles via the API and update the audit tracker with results and evidence.
Quick Start
Run a full KB-audit cycle to identify gaps and prepare corrected Intercom article content.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: kb-audit Download link: https://github.com/paulyokota/FeedForward/archive/main.zip#kb-audit Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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