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kcs

Official

Draft validated KCS Solution articles fast

Content & Communication#documentation#markdown#workflow automation#jira#quality validation#kcs#support handoff
Authorflightctl
Version1.0.0
Installs0

System Documentation

What problem does it solve?

It turns scattered bug and workaround details from Jira and the user into a consistent KCS Solution article that can be reviewed and published by support.

Core Features & Use Cases

  • Context-driven gathering: Collects Jira ticket details and merges user-provided symptoms, workaround steps, diagnostics, and any root-cause information.
  • Template-based drafting: Produces a structured KCS Solution in Markdown with the required sections and writing guidance.
  • Checklist validation: Checks the draft against the KCS validation checklist and auto-fixes minor style/format issues.
  • Support-engineer handoff: Creates a copy-paste handoff message with the validated draft ready for portal publishing.
  • Portable artifacts: Writes phase outputs to .artifacts/kcs/{issue-key}/ for easy reuse and review.

Quick Start

Tell the agent: Provide a Jira issue key (or link) and the known workaround steps, then run /gather, /draft, /validate, and /handoff to generate and validate the KCS Solution article.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: kcs
Download link: https://github.com/flightctl/ai-workflows/archive/main.zip#kcs

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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