Centralize multi-channel support tickets into a human-reviewed approval workflow.
npx skills add https://github.com/mr-kelly/skills --skill kelly-support
Please help me install this Agent Skill. Skill: kelly-support Source: https://github.com/mr-kelly/skills/tree/main/skills/kelly-support Command: npx skills add https://github.com/mr-kelly/skills --skill kelly-support
This skill solves the chaos of managing customer support tickets across multiple channels by centralizing them into a single, review-first pipeline that prevents accidental sends and ensures high-quality, grounded responses.
Invoke the kelly-support skill to load your support snapshot and open the local dashboard for reviewing pending tickets.
High-intent search queries and answers about installing and using this skill.
Multi-channel customer support tickets aggregate from email, messaging, and web-chat platforms into a single local dashboard. This centralized triage pipeline enforces mandatory human review and approval before sending any drafted replies.
Automated triage handles high-risk helpdesk operations by enforcing strict policy-based quality gating. It blocks risky actions like unapproved refunds and escalations, requiring mandatory human approval before they can proceed.
You can process customer support tickets securely using a local-only workflow. The system implements strict local-only data processing for ticket triage and knowledge-base grounded drafting, keeping all data on your infrastructure.
The best way to automate SLA tracking and quality gating for helpdesk replies is using a support-qa pipeline. It monitors response times and automatically scores drafted replies for grounding and policy compliance.
This customer service automation tool supports drafting replies grounded in a knowledge base. It automatically generates draft responses based on your knowledge base, then applies quality gates to block ungrounded claims before human review.
You should not use automated triage for customer support tickets when processing high-risk operations like refunds or escalations without human oversight. The system mandates human approval for these actions to prevent accidental sends and ensure policy compliance.
GACLoveDraft empathetic, structured customer communications for chat, email, and messaging channels.
nmoralescyberDraft customer-facing replies to support tickets across email, chat, and status pages.
manutejAnalyze customer-support ticket data for SLA compliance and agent performance.
wangqianCAIExecutes deterministic automation pipelines with approval gates and resumable state persistence.
