What problem does it solve?
During incident response, engineers waste time rediscovering fixes that the team already solved before. This Skill queries the RAPTOR knowledge base — curated runbooks, past incident resolutions, and service dependency graphs — so investigators can find known fixes and blast radius information before digging through Confluence.
Core Features & Use Cases
- Incident-Aware Search: Match current symptoms against runbooks and past incidents, optionally filtered by affected service.
- Service Dependency Graph Queries: Look up dependencies, dependents, owners, runbooks, and blast radius for any service entity.
- Similar Incident Retrieval: Find historical incidents with matching symptoms to surface known root causes and resolutions.
- Knowledge Teaching: Record new learnings from an investigation back into the knowledge base, with automatic duplicate and contradiction detection.
- Use Case: When payment-gateway starts returning 503 errors, search for matching runbooks, check the blast radius of the service, find similar past incidents, and after resolving, teach the root cause back so future investigations benefit.
Quick Start
Ask the agent to search the knowledge base for runbooks and past incidents matching the symptoms "pods keep crashing with OOMKilled" on the checkout service.