loyalty-analysis

Analyze transaction data to build loyalty and CRM strategy cases.

Updated Aug 23, 2026
One-click install
npx skills add https://github.com/antikode/skills --skill loyalty-analysis
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: loyalty-analysis
Source: https://github.com/antikode/skills/tree/main/skills/loyalty-analysis
Command: npx skills add https://github.com/antikode/skills --skill loyalty-analysis

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Analyze client transactional data to build a data-driven case for loyalty programs and CRM strategy, or audit an existing loyalty program's health. This skill is part of Antikode's Discovery Engine and produces research that informs strategy proposals and pitch decks.

Core Features & Use Cases

  • RFM segmentation to identify Champions, Loyal customers, Potential Loyals, At Risk, and Hibernating cohorts for targeted campaigns.
  • CLV modeling and revenue-at-risk assessment to quantify loyalty opportunities and ROI potential.
  • Retention & ROI analysis including cohort tracking, churn insights, and structured reports for pitches or audits.
  • Outputs a structured Markdown research report consumed by strategists for CRM and loyalty proposals.

Quick Start

Provide the client brief and a transactional data export to generate the loyalty-analysis report.

Frequently Asked Questions about loyalty-analysis

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I analyze POS transaction data to build a case for a loyalty program?

Analyzing POS transaction data for a loyalty program requires applying RFM segmentation and CLV modeling to client purchases. This Skill processes transaction-level exports with customer identifiers to generate a structured Markdown research report for CRM strategy pitches.

What is the best way to segment customers using transaction data for retention analysis?

Segmenting customers for retention analysis is best achieved through RFM modeling. This Skill categorizes transaction data into cohorts like Champions, Loyal, At Risk, and Hibernating customers to identify targeted campaign opportunities and quantify revenue-at-risk.

Can I audit an existing loyalty program's health using customer purchase exports?

Auditing an existing loyalty program's health is supported by analyzing customer purchase exports. This Skill evaluates retention metrics, churn insights, and cohort tracking from transaction-level data to produce an audit-ready research report.

Do I need membership data to calculate customer lifetime value and ROI from transaction exports?

Membership data is not required to calculate customer lifetime value and ROI. This Skill requires only transaction-level data with customer identifiers to model CLV and assess revenue-at-risk, while membership data and product catalogs serve as optional inputs.

How does RFM segmentation quantify revenue-at-risk for CRM strategy proposals?

RFM segmentation quantifies revenue-at-risk by identifying transaction patterns of At Risk and Hibernating cohorts. This Skill uses CLV modeling on customer purchase data to calculate potential ROI and structure these findings into a Markdown report for CRM proposals.