Configure transfers, SMS, webhooks, and evaluations for Synthflow assistants.
npx skills add https://github.com/SynthFlowAI/synthflow-skills --skill manage-actions
Please help me install this Agent Skill. Skill: manage-actions Source: https://github.com/SynthFlowAI/synthflow-skills/tree/main/manage-actions Command: npx skills add https://github.com/SynthFlowAI/synthflow-skills --skill manage-actions
Automates the management of actions for Synthflow assistants, including live transfers, SMS, webhooks, information extraction, real-time booking, and custom evaluations, so teams can define and reuse behavior without repetitive scripting.
Create a sample action set for an inbound agent to transfer to a supervisor when the caller asks to speak with a manager.
High-intent search queries and answers about installing and using this skill.
Configuring live transfers and SMS actions for AI assistants involves defining action types like LIVE_TRANSFER and SEND_SMS on the assistant. You can attach, update, and delete these actions to manage call routing and messaging behaviors without repetitive scripting.
Yes, you can use webhooks and custom actions to automate post-call workflows. By configuring CUSTOM_ACTION and INFORMATION_EXTRACTOR action types, you can compose end-to-end flows that trigger after calls to log outcomes to external systems or extract data.
Setting up real-time booking and custom evaluations requires defining REAL_TIME_BOOKING and CUSTOM_EVAL action types on your voice assistant. These actions are validated before deployment to ensure the assistant can perform booking and evaluation tasks accurately during live calls.
Yes, you need a valid API key and internet access to manage assistant actions across automation sequences. The system validates your action definitions before deployment, ensuring that live-call scenarios, post-call workflows, and automation sequences function correctly.
The best way to attach and update actions on a support assistant without repetitive coding is to use an action management system that supports predefined action sets. You can configure a sample action set to trigger transfers or send messages based on caller intent.
Assistant action configuration can fail during deployment if the action definitions are not validated correctly. The system validates all action definitions, such as live transfers or webhooks, before applying them to ensure they meet the required structural and API standards.
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