What problem does it solve?
This Skill helps product teams translate high-level customer journey du- cationts into detailed, actionable flow maps, facilitating better understanding and communication of user flows.
Core Features & Use Cases
- Journey Mapping: Converts anchored CUJs into visual Mermaid diagrams illustrating the happy path.
- Flow Expansion: Assists in identifying failure points and work with users to add failure branches and recovery scenarios.
- Analysis & Optimization: Evaluates existing user flows to suggest friction reduction and process improvements based on flow complexity and failure modes.
- Use Case: A product manager wants to clarify user onboarding flows, visualize potential failure points, and prioritize optimizations for smoother user experiences.
Quick Start
Describe your CUJ, specify its JTBD and persona, and I will generate a detailed flow map and failure analysis for your review.