map-journey
CommunityVisualize customer journeys with stage-layers grids, flagging Moments of Truth.
Product & Management#customer journey#mapping#opportunity analysis#Moments of Truth#journey visualization
Authorwfukatsu
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill helps you map customer journeys, detailing touchpoints, actions, emotions, and opportunities, with flagged Moments of Truth, producing a prioritized opportunity list.
Core Features & Use Cases
- Customer Journey Mapping: Create stage-layers grids for each persona, including touchpoints, actions, emotions, and opportunities.
- Flagging Moments of Truth: Identify critical points in the journey where emotions dip, indicating high-leverage fix points.
- Prioritized Opportunity List: Generate a list of opportunities based on pain severity and frequency.
Quick Start
Generate a customer journey map for a persona using the /product:map-journey command.
Dependency Matrix
Required Modules
None requiredComponents
scriptsreferences
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: map-journey Download link: https://github.com/wfukatsu/nexus-architect/archive/main.zip#map-journey Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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