What problem does it solve? Product teams often jump to solutions without understanding what users actually need, or they map needs based on stakeholder assumptions rather than research evidence. This Skill structures the discovery of user needs independently of any solution, scoring them by importance and satisfaction to reveal underserved opportunities. ## Core Features & Use Cases - Evidence-Based Need Extraction: Derives need statements from interviews, support tickets, and behavioral data across functional, emotional, and social dimensions, with each need citing at least one evidence source. - Opportunity Scoring: Scores each need on importance versus current satisfaction (Ulwick's ODI method) and classifies needs as met, underserved, overserved, or unrecognized. - Strategic Connections: Links need clusters to Wardley value chain mapping and Team Topologies so team boundaries align with coherent user need clusters. - Use Case: During L2 opportunity discovery, feed interview transcripts into the Skill to produce a scored needs map whose underserved clusters become the foundation of an Opportunity Solution Tree. ## Quick Start Map the user needs from these interview transcripts and identify the top underserved opportunity areas for our Opportunity Solution Tree.
