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metodologia-sla-design

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Define reliable SLAs with measurable targets.

Software Engineering#templates#governance#reliability#slo#error-budget#sli#sla-design
AuthorJaviMontano
Version1.0.0
Installs0

System Documentation

What problem does it solve?

SLA design establishes measurable reliability targets that balance user expectations with engineering investment. The skill produces SLO catalogs, error budget policies, and SLA templates following best practices for sustainable reliability management.

Core Features & Use Cases

  • Catalog of SLOs — Per-service SLI definitions, SLO targets, measurement windows, and rationale
  • Error Budget Policy — Error budget calculation, consumption tracking, escalation triggers, and development velocity consequences
  • SLA Template — Customer-facing SLA template with commitments, exclusions, measurement methodology, and remedies
  • Reliability Dashboard — Metrics specification for SLI measurement, SLO tracking, and error budget burn rate
  • Governance Guide — Review cadence, SLO adjustment criteria, stakeholder RACI, and escalation procedures

Quick Start

Provide a ready-to-use SLA design package for a given service using the templates and guidance in this skill.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: metodologia-sla-design
Download link: https://github.com/JaviMontano/metodologia-propuesta-agent-public/archive/main.zip#metodologia-sla-design

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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