What problem does it solve?
This Skill streamlines the client onboarding process, ensuring that all pre-delivery inputs are collected, expectations are set, and alignment is achieved before work begins, preventing confusion, missed deadlines, and rework.
Core Features & Use Cases
- Engagement Context Collection: Gather all necessary pre-delivery inputs and client expectations.
- Kick-off Meeting Conduct: Facilitate the kick-off meeting, either asynchronous or synchronous, based on engagement tier.
- Onboarding Record Production: Create a comprehensive kick-off summary that serves as the engagement's reference document.
- State Transition Management: Update the engagement state from scoped to kicked-off once the onboarding process is complete.
- Use Case: A new project engagement is signed, and the Onboarding Coordinator uses this Skill to collect inputs, set expectations, conduct the kick-off meeting, and confirm all pre-delivery requirements before starting delivery.
Quick Start
Use the mh-coo-client-onboarding skill to initiate the client onboarding process for a new engagement.