next-best-action-recommendation

What problem does it solve?

This Skill turns deal-health signals into specific, rationale-backed next interventions so RevOps and CS teams can act on at-risk opportunities instead of guessing what to do next.

Core Features & Use Cases

• Best-intervention selection: Maps sub-50 deal-health signals to a defined set of intervention types (e.g., executive sponsor escalation, competitive response, pricing/procurement acceleration, CS pre-close engagement, or closed/lost reclassification review).
• Actionable outputs with owners: Produces a structured recommendation that includes what to do, who should do it, and why it matches the triggering signal.
• Cross-skill handoff support: Routes CS-relevant risk flags to the appropriate cross-plugin handoff (e.g., csm:risk-flag).
• Safety-first guidance: Enforces governance that recommendations are guidance only (human confirmation required) and includes an escalation path for at-risk flags.

Quick Start

Use the next-best-action-recommendation skill to generate a recommended next step for an at-risk deal, including what to do, who should own it, and the specific reason tied to the triggering signal.