What problem does it solve?
Many product teams struggle to choose a single, customer-centric metric that reliably reflects long-term value and guides cross-functional prioritization; this Skill clarifies the right North Star and how to measure it. It prevents common mistakes like conflating revenue or vanity metrics with customer value and reduces wasted effort on fragmented or non-actionable KPIs.
Core Features & Use Cases
- Business Game Classification: Categorizes the company as Attention, Transaction, or Productivity to ensure the North Star fits the business model.
- Seven-Criteria Validation: Validates candidate metrics against understandability, customer-centricity, sustainability, vision alignment, quantifiability, actionability, and leading-indicator status.
- Input Metrics Constellation: Recommends 3–5 measurable, actionable input metrics that drive the North Star and highlight optimization levers.
- Use Case: A startup deciding between time-on-platform and completed tasks will get a single recommended North Star, justification against the seven criteria, a business-game classification, and 3–5 input metrics to instrument and improve.
Quick Start
Identify the North Star Metric for my product by naming the single customer-centric KPI, classifying the business game, validating it against the seven effectiveness criteria, and listing 3-5 actionable input metrics.
