novu-design-workflow

Design a notification workflow by defining channel choices, severity, criticality, and routing logic. For an order confirmation, you select appropriate delivery channels and configure routing to ensure users receive timely alerts.

Notification routing logic directs alerts to specific channels based on event rules. You need routing logic when planning workflows that require customized delivery for various events like payment failures or user alerts across multiple platforms.

Select notification channels by assessing event severity and criticality. You configure channel choices within your workflow design to optimize delivery for targeted events, ensuring communication strategies match the alert's priority.

Yes, you can customize notification priorities and digest preferences. The workflow design process allows you to define severity levels and digest rules to streamline communication and enhance user engagement.

The best way to plan workflows for payment failures is to define criticality and routing logic. By establishing severity and selecting appropriate channels, you optimize notification delivery to effectively alert users.

Using severity for channel selection limits workflows to predefined criticality rules. If an event requires dynamic routing outside configured severity levels, the notification workflow design must be manually adjusted to handle the exception.