nw-tr-review-criteria

Root-cause analysis quality assessment is evaluating incident reports and post-incident reviews by scoring six dimensions, including causality logic, evidence quality, and five-why depth, to ensure consistency and traceability across RCA projects.

Review an engineering RCA report by applying a six-dimension rubric that scores causality logic, alternative hypotheses, five-why depth, and solution traceability from 0-10, generating an overall score and an auditable findings summary.

Yes, you can use this RCA rubric for customer support investigations and post-incident reviews. The framework applies its six-dimension scoring criteria to any structured investigation to surface gaps and actionable improvements.

The best way to standardize scoring across root-cause analysis projects is applying a guided evaluation rubric with explicit criteria and severity levels, producing a transparent approval_status field and an overall score for every incident report.

The six review dimensions used to evaluate a root-cause analysis are causality logic, evidence quality, alternative hypotheses, five-why depth, completeness, and solution traceability, each scored from 0-10 to calculate an overall score.

You need an approval_status field in your RCA quality review when generating a transparent, auditable findings summary for incident reports, ensuring that reviewer identity and overall scores are formally documented for compliance.