odoo-support-triage

Official

Automate Odoo support ticket triage and resolution drafting.

AuthorViindoo
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill automates the triage and resolution drafting of Odoo support tickets, reducing the time spent on manual analysis and response.

Core Features & Use Cases

  • Ticket Classification: Automatically classify tickets as configuration issues, bugs, feature requests, or training needs.
  • Root Cause Analysis: Generate root-cause hints based on ticket content, including suggestions for further investigation.
  • Resolution Drafting: Draft customer-facing response or internal escalation notes based on the classification and analysis.
  • Use Case: When a customer reports a support issue, use this Skill to quickly understand the problem, classify it, and draft a response or escalation memo.

Quick Start

Run the odoo-support-triage skill on a support ticket to classify and draft a response.

Dependency Matrix

Required Modules

odoo-semantic-mcp

Components

scriptsreferences

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: odoo-support-triage
Download link: https://github.com/Viindoo/odoo-mcp-client/archive/main.zip#odoo-support-triage

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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