omni-automations

To create event-driven workflows for messaging channels, you can build automations that trigger actions like webhook calls, message sending, or agent interactions. These workflows respond dynamically to incoming events across your communication platforms.

Yes, you can test automations with sample events to validate their logic before deploying them. The system also supports executing these event-driven workflows with real event payloads and provides log inspection for debugging.

Event-driven automation workflows support triggering webhooks to external systems, sending messages across channels, emitting custom events, logging execution data, and routing incoming messages to designated AI agents.

You can manage messaging automations by enabling or disabling their state. This allows you to pause event-driven workflows temporarily without deleting them, ensuring you have full control over active message routing and webhook triggers.

If message routing automations are not triggering the agent, you should inspect the execution logs. Log inspection helps debug automation performance by revealing issues with the event payload delivery or the agent call configuration.

Yes, automation management supports full CRUD operations, allowing you to update existing workflows. You can modify event triggers, adjust webhook URLs, or change agent routing rules to adapt your messaging workflows as requirements evolve.