What problem does it solve?
Helps teams identify and remove friction between signup and the user's "aha moment" so more users reach activation quickly and stick around longer. It is focused on cases where users sign up but fail to complete setup, never reach first value, or show low activation and retention.
Core Features & Use Cases
- Activation definition & audit: Guide teams to define the precise "aha moment", measure activation rate, time-to-value, and funnel drop-offs by cohort and source.
- Onboarding flow design: Recommend first-session goals, checklist patterns (3–7 items), empty-state treatments, and combinations of product-first, guided setup, or value-first approaches.
- Multi-channel recovery & experiments: Design email + in-app sequences for stalled users, propose A/B experiments, measurement plans, and prioritized recommendations.
- Use Case Example: For a project management tool with low project creation rates, run an onboarding audit, define creating the first project as activation, design a quick-win checklist, and recommend progressive experiments and metrics.
Quick Start
Ask the onboarding-cro skill to audit our onboarding by providing product context, current activation metrics, and where users drop off.